Purpose
The Privacy Act 1988 (Cth) requires that Invast Financial Services Pty Ltd (“Invast”) handles your personal information in accordance with a set of Australian principles, known as the Australian Privacy Principles (APPs), which regulate the collection, use, correction, disclosure and transfer of personal information about individuals by organisations in the private sector.
The European Union (EU) General Data Protection Regulation (the GDPR) is also applicable to Invast if we ever receive a client from the European Union. The treatment of such clients is discussed under our Privacy Guidelines.
What if you do not give us the information we request?
You are not obligated to give us the information that we request. However, if you do not give us the information that we ask for, or the information you give is not complete or accurate, this may:
• prevent or delay the processing of your application; or
• prevent us from contacting you;
• impact the taxation treatment of your account.
How do we use the information that we collect from you?
We use your personal information for the purpose for which it has been obtained. We collect your personal information so that we are able to act on your request, such as to:
• develop an understanding of the products and services offered by Invast that might interest you, and;
• send you information about us, and;
• keep you up to date on other products and services offered by us.
Who do we give your information to ?
We may disclose your information to external parties. Where personal information is disclosed, there are strict controls in place to ensure information is held, used and disclosed in accordance with the APPs.
The types of external organisations to which we may disclose your personal information include:
• our related bodies corporate, agents, employees and representatives, either in Australia or overseas. Any overseas disclosure does not affect our commitment to safeguarding personal information we collect and we will take reasonable steps to ensure overseas recipients comply with the APPs;
• our head office, INV Inc, in Japan;
• financial institutions and other similar organisations in connection with our corporate activities or that are nominated by you;
• external service providers and professional advisers that provide services to us; and/or
• any organisation which you request us to or any persons acting on your behalf, including your financial adviser, broker, solicitor or account.
Like other financial services companies, there are situations where we may also disclose your personal information where it is:
• required by law (such as to the Australian Taxation Office, AUSTRAC, Australian Securities & Investment Commission, any other regulatory and government bodies in Australia or pursuant to a court order);
• authorised by law (such as where we are obliged to disclose information in the public interest or to protect our interests);
• necessary in discharging obligations (such as to foreign governments for the purposes of foreign taxation) and/or;
• required to assist in law enforcement (such as to a police force).
We may also disclose your information if you give your consent.
Complaints
If you believe that we have breached the APPs by mishandling your information, you may lodge a written complaint addressed to the Privacy Officer, whose contact details are set below.
The Privacy Officer will respond to your complaint within 14 days of its receipt.
In the event that the Privacy Officer is unable to resolve your complaint, you may lodge a complaint with the Information Commissioner.
You can lodge a written complaint with the Information Commissioner by:
• Submitting an online form through the Information Commissioner’s website: www.oaic.gov.au
• Submitting a hard copy form which can be obtained at
https://www.oaic.gov.au/download-privacy-complaint-formhttps://www.oaic.gov.au/images/documents/privacy/privacy- complaints/making-a-privacy-complaint/Privacy_Complaint_Form.docx
• fax to 02 9284 9666
• email at enquiries@oaic.gov.au
Risks of using the internet
You should note that there are inherent security risks in transmitting information through the internet. You should assess these potential risks when deciding whether to use our online services. If you do not wish to transmit information through our website, there are other ways in which you can provide this information to us. You can, for example, contact our Client Services team. Refer below for Client Services contact details.
How long do we retain your personal information ?
We are required by law to retain certain records of information for varying lengths of time and, in certain circumstances, permanently. Where your information is not required to be retained under law, we will take reasonable steps to irrevocably destroy or de-identify your personal information when it is no longer required for the purpose for which it was collected.
How do I contact the Privacy Officer or Client Services?
You can contact the Privacy Officer by:
Mail:
The Privacy Officer
Invast Financial Services Pty Limited
Level 5, 55 Harrington Street, The Rocks,
Sydney NSW 2000
or
Email: support@invast.com.au
Obligations
• Privacy Act 1988 (Cth)
• Australian Privacy Principles
• General Data Protection Regulation (GDPR)
Maintenance and Amendments
Responsibility for maintaining, reviewing and authorising any change to the policy: Director Legal & Compliance except where any substantive changes are made which changes need to be approved by Board.
This policy will be reviewed by Director Legal & Compliance every year or earlier on an ‘as needs basis’ in response to legislative or other changes. This Privacy Policy was reviewed and updated 20th September 2021.